Signed in as:
filler@godaddy.com
Operational Excellence, Tailored for Your Growth
Strategic Solutions and Expert Guidance for Your Business
From backlogged onboarding to duct-taped systems, I know what operational chaos looks like. That’s why my services aren’t just theory—they’re transformation. You’ll stop guessing, start delegating, and finally move forward with the clarity and structure your business deserves.
With real-world experience and advanced training from Harvard Business School Online, CompTIA, and Six Sigma, I combine strategy with practical steps you can actually use. Whether you need help organizing your files, cleaning up your processes, or building a stronger team—I’ve got you.
Here’s what I help with:
- Reviewing your operations to find the gaps
- Cleaning up messy systems and processes
- Writing policies and procedures you’ll actually use
- Making sure your tools talk to each other
- Supporting government contract compliance
- Coaching new managers or project leads
- Leading hands-on trainings and bootcamps for your team operations and support your next stage of success.
Featured Service: Private Coaching for Back Office Operations
One-on-One Back Office Coaching
Through 1:1 coaching, I help business owners and admins feel more in control of their day-to-day operations. We’ll break down what’s happening behind the scenes—like systems, staffing, compliance, and team dynamics, and turn it into something you actually understand and can manage with confidence.
You’ll walk away with practical tools, a clearer plan, and real support for growing your business in a way that makes sense.
Sound Familiar?
Inefficient Processes
Inconsistent Data Management
Lack of Scalable Systems
“I just hired my first employee, and I’m realizing I have no system to onboard them. I’m making it up as I go, and wasting both of our time.”
Lack of Scalable Systems
Inconsistent Data Management
Lack of Scalable Systems
“Our software doesn’t integrate. I’m toggling between six platforms and manually reconciling data. It’s exhausting.”
Inconsistent Data Management
Inconsistent Data Management
Inconsistent Data Management
“We’re about to apply for a major public contract, and we don’t even have standardized files or version control. Everyone just stores things in their own folders. What if we lose this deal over file structure?”
Solutions Offered
SCOPE Assessment - Multi-Area Assessment
SCOPE is a 3-area operational assessment for growing teams that need structure and scalability. If you’re gearing up for contracts, grants, or a new team hire, or you just want your business to stop running you...this is your next move!
REFINE Assessment - Premier Back-Office Overhaul
REFINE is a full-scale operational engagement for organizations ready to finally address persistent inefficiencies, scale strategically, and reduce risk. It’s ideal for growing teams preparing for government contracts, audits, expansion, or major organizational change.
Back-Office Confidence Builder Bootcamp
Ready to take control of the behind-the-scenes chaos in your business? This live, hands-on training is designed to help small business owners, new managers, and admin staff assess, understand, and improve their core operations. From task tracking and workflows to documentation and compliance basics, we cover the essential tools and systems that build efficiency, clarity, and growth readiness. Walk away with actionable insights, practical tools, and the confidence to run your back office like a pro. Learn more about my 2-hour Back-Office Confidence Builder Bootcamp.
Project Management Coaching
Set your new managers and team leads up for success with a personalized coaching program that bridges the gap between theory and practice. I provide hands-on support, actionable tools, and confidential guidance so your team can lead projects, manage time, and communicate confidently, right from day one.
Next 4 Week Virtual Bootcamp In October
Operational Assessment Areas
- Recruiting & Onboarding Process Enhancement: Build and refine hiring and onboarding systems that attract and retain top talent.
- Policy & SOP Development: Develop customized policies and procedures to ensure compliance, consistency, and operational excellence.
- Process Optimization & Workflow Efficiency: Streamline workflows to boost productivity, eliminate bottlenecks, and ensure seamless daily operations.
- Technology Solutions Review, Structure, & Integration: I evaluate your existing technology, scout the best tools, and support smooth integration and rollout, including AI enhancements where they add value.
- Data Security for Contract Compliance: Guidance to help your organization understand and meet data security requirements for compliance and protection.
Training & Speaking Engagements
Engaging workshops and presentations to elevate your team’s knowledge and skills in operations, leadership, and process improvement.
Custom Solutions
Have a unique challenge? I create custom solutions to fit your needs.
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