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Meet the Founder

As the Founder and Principal Consultant of Doc Ops Consulting, I bring years of expertise in operational excellence, process improvement, and team design and development to help businesses overcome challenges and achieve sustainable growth. With a passion for optimizing administrative operations, I combine practical experience with a personalized approach, crafting tailored strategies that drive efficiency, scalability, and long-term success. My mission is to empower organizations with the tools, insights, and solutions needed to operate at peak performance. 

  "Since childhood, I've been fascinated by how things work. I remember taking apart radios and gadgets just to see how they were put together, then figuring out how to reassemble them. This natural curiosity didn’t stop with electronics—it expanded into my career, where I've developed a passion for understanding how businesses work, operate, and grow.  There’s something exhilarating about diving into the nuts and bolts of a company and making it run more smoothly. " 


-  Chantelé Shaw 

Training & Certifications That Inform My Work

Real-world experience + certifications from industry leaders

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